Metacom Business Process Outsourcing Support Specialist

Metacom Business Process Outsourcing

RM1.9-3K[Bulanan]

Di lokasi - Taguig1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa

Kongsi

Pengiktirafan dan Ganjaran Pekerja
Program Pengiktirafan Pekerja
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
Kemalangan & Insurans Kecacatan, Insurans Pergigian, Insurans Kecacatan, Insurans Kesihatan, Insurans Hayat, HMO
Lain-lain
Acara Sosial Syarikat, Majlis Anjuran Pejabat
Faedah Tambahan
Peralatan Syarikat, Kuarter Tidur
Pembangunan Profesional
Latihan Pekerjaan
Cuti & Pelepasan
Cuti Sakit

Baca Lebih Lanjut

Respond to customer inquiries via phone, email, and chat.
Provide accurate product information and support to enhance customer satisfaction.
Resolve issues effectively and efficiently while maintaining professionalism.
Document interactions and feedback in customer relationship management (CRM) software.
Collaborate with team members to improve service quality and customer experience.

Educational Qualifications: Bachelor's degree or at least 2 years in college
Experience Level: 2 years international bpo experience
Skills and Competencies: Proficient in English, strong compliance knowledge, and an eagerness to assist customers.
Working Conditions: Office environment with potential for remote work; requires flexibility in hours.
Qualities and Traits: Excellent communication skills, patience, empathetic nature, and problem-solving abilities.

Bahasa Inggeriscomplianceeagerness