airisX assists companies globally to expand their business by providing outsourcing of non-core business functions, such as Customer Experience, Marketplace Managers, Bookkeepers, and Virtual Assistants. Our growth services include Branding, Marketing, Advertising, and Social Media management. We support product sales through our Fulfillment and Manufacturing facilities located in Shenzhen and elsewhere. Our goal is to help businesses find more time, productivity, profit, and freedom. Learn more at airisX.com.

This is a full-time remote role for a Tech Support Specialist. The Tech Support Specialist will be responsible for providing technical support, troubleshooting issues, and ensuring customer satisfaction. Day-to-day tasks include analyzing technical problems, offering timely solutions, and providing excellent customer support. Communication with customers to resolve issues and ensure a high level of customer satisfaction is essential.

• Technical Support and Troubleshooting skills
• Customer Support and Customer Satisfaction skills
• Strong Analytical Skills for problem-solving and issue resolution
• Excellent written and verbal communication skills
• Ability to work independently and remotely
• Experience in the tech industry is a plus
• Bachelor's degree in Information Technology, Computer Science, or a related field is preferred

Please refer to job description.