A and S Workers Inc. Technical Staff

Technical Staff

A and S Workers Inc.

RM1.2-1.6K[Bulanan]

Di lokasi - Manila1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa

Kongsi

Keterangan Kerja

Manfaat

Elaun
Bayaran Balik Perubatan
Pengiktirafan dan Ganjaran Pekerja
Insentif
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Cuti & Pelepasan
Cuti Tidak Berbayar yang Dilanjutkan, Curi Percutian

Baca Lebih Lanjut

Penerangan

Provide technical assistance, manage customer relations, execute pre-sale and after-sale support, and conduct demand analysis.
Provide expert technical support to customers via phone, email, and chat.
Troubleshoot software and hardware issues effectively.
Respond to customer inquiries and resolve issues promptly.
Document and track all support interactions in the system.
Collaborate with team members to improve support processes.
Maintain knowledge of company products and services.

Syarat-syarat

Job Title: Technical Support Representative
Educational Qualifications: Bachelor's degree required.
Experience Level: 1-3 years of experience in technical support preferred.
Skills and Competencies: Proficient in Customer Relationship Management, Sales Training, Excellent Communication, Teamwork, Sales Management, Relationship Building, Pre-Sale and After-Sales Technical Support, and Pre-Sale Demand Analysis.
Working Conditions: Office environment, potential for remote work; typical business hours.
Qualities and Traits: Strong problem-solving skills, adaptability, empathy, and a proactive attitude.

Pengurusan Hubungan PelangganLatihan JualanKebolehan Berkomunikasi dengan CemerlangKerjasama BerpasukanPengurusan JualanPembinaan HubunganSokongan Teknikal Pra-JualAnalisis Permintaan Pra-JualanSokongan Teknikal Selepas Jualan