BPO company that provides end-to-end BPO services to clients globally.

Position: Technical Support Representative

Company Industry: BPO

Work Location: Clark, Pampanga

Work Schedule: Shifting Schedule

Salary: Php 28,000 + Sign-in Bonus

Work Set Up: On-site

Job Requirements:

• At least High School Graduate
• With 2 years Customer Care Experience or 6 months–1-year Technical Support Experience
• Typing speed of at least 30 WPM with 85% accuracy (Voice)
• Can start ASAP
• Willing to work onsite in Clark, Pampanga

Job Responsibilities:

• Provide technical support and assistance to clients/customers
• Handle troubleshooting and resolve IT-related concerns
• Deliver high-quality customer experience via voice support
• Document and escalate issues when necessary
• Collaborate with team members to achieve performance goals

Recruitment Process (Online):

• HR Interview
• Hiring Manager Interview
• Job Offer

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