Technical Support Representative

RSD Human Resource Management Consultancy

RM1.5-1.9K[Bulanan]
Di lokasi - Pasig1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Penerangan

  • Provide front-line technical support to customers via phone, email, and chat.
  • Troubleshoot hardware and software issues effectively and efficiently.
  • Document customer interactions and technical issues in the support system.
  • Collaborate with engineering teams to resolve complex problems.
  • Assist in developing support documentation and FAQs.
  • Maintain a high level of customer satisfaction.


Syarat-syarat

  • Educational Qualifications: Bachelor’s degree in Computer Science or related field.
  • Experience Level: 1-3 years of experience in technical support or customer service roles.
  • Skills and Competencies: Proficient in troubleshooting software and hardware issues; strong communication skills.
  • Working Conditions: Primarily office-based, full-time, may require evening or weekend shifts.
  • Qualities and Traits: Patience, empathy, attention to detail, and problem-solving abilities.
Sokongan TeknikalKemahiran Berkomunikasi
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Maricel Viovicente

Career Architect IIRSD Human Resource Management Consultancy

Aktif dalam masa tiga hari

Tempat Bertugas

Ortigas Center

Disiarkan pada 11 July 2025

Pekerjaan Serupa

Lihat selanjutnya

RSD Human Resource Management Consultancy

Tidak Dibiayai

51-100 Pekerja

Sumber Manusia

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