• Manage customer accounts for e-signature software solutions.
• Provide technical support and guidance to users on software features.
• Solicit and analyze customer feedback to improve service delivery.
• Collaborate with sales and marketing teams to enhance customer outreach.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 1–3 years in a customer service or account management role.
• Skills and Competencies: Proficient in English language, adept in customer relationship management.
• Responsibilities and Duties: Ability to effectively communicate through written correspondence.
• Qualities and Traits: Strong problem-solving skills and attention to detail.
• Working Conditions: Office-based, with occasional remote work flexibility.