German Service Desk Analyst ( Php 100,000 monthly - With or without experience)

J-K Network Services

RM6.4-7.1K[Bulanan]
Di lokasi - TaguigTiada Pengalaman DiperlukanDiplomaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi, Insentif

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    HMO

  • Cuti & Pelepasan

    Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

COMPANY PROFILE: This is a Canadian Multinational Company and a largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.


Position: German Service Desk Analyst

Company Industry: IT BPO Company

Work Location: McKinley, Taguig City

Salary: Php 90,000 - Php 100,000 gross

Work Schedule: Shifting

Work Set-up: Onsite


JOB REQUIREMENTS:

  • Filipino National can speak, read, and write German language
  • At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field.
  • Knowledgeable in Computer application
  • Computer and internet savvy - can navigate through Windows/Internet with ease.
  • Experience in handling IT or Technical Support is a plus but not required
  • BPO experience is an advantage


JOB RESPONSIBILITIES:

  • Attend to inquiries of customers regarding hardware or software problems of computer
  • Installing and maintaining computer systems and network applications
  • Responding to the concerns of the clients via phone call or email
  • Resolving technical issues quickly and efficiently
  • Managing, prioritizing, and documenting incoming questions and service desk tickets
  • Prioritizing and resolving IT concerns and escalating serious issues to relevant department


RECRUITMENT PROCESS (ONLINE PROCESS):

  • Resume Screening
  • Initial Interview
  • Language Interview
  • Technical Interview
  • Hiring Manager’s Interview
  • Job Offer



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Tempat Bertugas

One World Square. G2PX+27H, Upper McKinley Hl, Taguig, 1634 Metro Manila, Philippines

Disiarkan pada 07 November 2025

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