CSR Trainer

Intelegencia

RM1.7-2.1K[Bulanan]
Di lokasi - Tarlac3 - 5 Tahun PengalamanDiplomaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Elaun

    Elaun Makanan

  • Pengiktirafan dan Ganjaran Pekerja

    Penilaian Tahunan

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    Insurans Kesihatan, Insurans Hayat, HMO

  • Faedah Tambahan

    Makanan Percuma

  • Cuti & Pelepasan

    Cuti Hari Jadi, Cuti Bersalin & Paterniti, Cuti Sakit, Curi Percutian

Baca Lebih Lanjut
  • Develop and implement effective training programs tailored to credit card customer service.
  • Facilitate interactive workshops covering key areas such as billing issues, fraud prevention, credit limits, and payment dispute resolution.
  • Lead onboarding initiatives and provide ongoing training for both new team members and tenured staff.
  • Offer individualized coaching to help agents improve performance and build confidence.
  • Collaborate with Quality Assurance and Compliance teams to align training content with company policies and standards.
  • Create engaging, easy-to-digest learning materials that enhance knowledge retention and practical application.
  • Monitor industry trends to refine training strategies and ensure relevance.
  • At least 3 years of customer service experience, ideally within the credit card industry.
  • Proven ability to design and facilitate effective training sessions.
  • Excellent communication and presentation skills across all audience levels.
  • Certifications in Facilitation or Training Management are an advantage.
  • Proficiency with Microsoft Office and e-learning tools.
  • A proactive, well-organized, and adaptable approach.
Lean Six Sigma
Preview

Vince Polintan

HR OfficerIntelegencia

Aktif dalam masa tiga hari

Tempat Bertugas

San Sebastian. San Sebastian, Tarlac City, Tarlac, Philippines

Disiarkan pada 19 June 2025

Laporkan

Peringatan Keselamatan Bossjob

Jika jawatan memerlukan anda bekerja di luar negara, sila berhati-hati dan berhati-hati dengan penipuan.

Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera

  • menahan ID anda,
  • menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
  • memaksa anda untuk melabur atau mengumpul dana,
  • mengumpul faedah haram,
  • atau situasi haram yang lain.
Tips
×

Some of our features may not work properly on your device.

If you are using a mobile device, please use a desktop browser to access our website.

Or use our app: Download App