Travel Counselor

Constellation Travels Inc.

RM1.1-1.9K[Bulanan]
Hibrid - Makati1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Bonus Prestasi

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    HMO

  • Lain-lain

    Majlis Anjuran Pejabat

  • Faedah Tambahan

    Peralatan Syarikat, Pelan persaraan

  • Pembangunan Profesional

    Program Bantuan Pekerja, Latihan Pekerjaan, Pembangunan Profesional

  • Cuti & Pelepasan

    Cuti Hari Jadi, Cuti Sakit, Cuti Ibu Bapa Tunggal, Curi Percutian

  • Keseimbangan Kerja-Kehidupan

    Bekerja dari rumah

Baca Lebih Lanjut

Penerangan

  • Ensures that flight travel requests are fulfilled in accordance with the customer requirements stipulated in the Service Level Agreement (i.e. Lowest possible fare, Response time, No. of Options, Booking details)
  • Follows the company, work procedures, guidelines, and standards in customer service, building Passenger Name Records (PNR) and profiles, ticketing, attendance, accuracy of work, etc. to eliminate errors and avoid ADMs.
  • Participates fully as a team member to assist as needed in completing client request/requirements (i.e. extending help when there are on leave TCs)
  • Acts as account manager to the assigned client. Ensures that all requests are closed and handled accordingly – bookings should be any of the following: flown, rebooked, or cancelled to proper communication and monitoring. Regularly monitors queue to ensure that any flights cancellations and disruptions are properly addressed.
  • Ensures completeness of documents necessary for billing to assure that all transactions are billed to client.
  • Communicates with Third parties (i.e. airlines, GDS provider) as needed.
  • Ensures that all monitoring forms and needed documentation are complete, accurate and timely.
  • Stays abreast of all airlines rules and regulations, tariff and other industry requirements and accurately applies this information when creating bookings.
  • Attends staff and training meetings for on-going updates in the travel industry and office procedures. Shall raise suggestions and concerns to improve the process.\
  • Keeps immediate superior promptly and fully informed of all problems and unusual matters of significance and takes prompt corrective action when necessary or suggests alternative courses of action (i.e. no internet connection, GDS problem).
  • Maintains favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity, and efficiency/effectiveness

Syarat-syarat

  • Tourism graduate or any related course.
  • Has a high level of social and emotional intelligence.
  • Willing to be assigned to rotation shifts, weekend, and holiday duty
Pembantu Pengendali PelanconganSabreGDSPertiketanTiket UdaraPerjalanan TersuaiTiket AntarabangsaGalileo
Preview

Karissa Estadilla

HR SpecialistConstellation Travels Inc.

Aktif dalam masa tiga hari

Tempat Bertugas

2/F, CSJ, 105 Aguirre, Legazpi Village, Makati, 1223 Kalakhang Maynila, Philippines

Disiarkan pada 04 June 2025

Laporkan

Peringatan Keselamatan Bossjob

Jika jawatan memerlukan anda bekerja di luar negara, sila berhati-hati dan berhati-hati dengan penipuan.

Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera

  • menahan ID anda,
  • menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
  • memaksa anda untuk melabur atau mengumpul dana,
  • mengumpul faedah haram,
  • atau situasi haram yang lain.