H.I.S. Group is a global leader in travel, hospitality, and innovative services with 131 companies, 11,816 employees, and a presence in 58 countries worldwide. With businesses spanning travel, hotels, theme parks, insurance, mobile, and cutting-edge projects like the world’s first robot-staffed hotel, H.I.S. continues to deliver excitement and innovation on a global scale. Guided by our philosophy “KOKORO ODORU” – being curious, excited, and inspired – we create opportunities that connect people, cultures, and possibilities.

Key Duties and Responsibilities:

• Communicating with our international network via email and calls
• Be able to communicate with client/s via emails, chat, and calls
• Data encoding
• Online Reservation Management
• Process bookings via email
• Monitor bookings schedules
• Invoice processing
• Virtual card payments process

Qualifications:

• Candidate must possess at least a Bachelor's degree in Tourism Management or Hospitality Management or equivalent.
• Preferably with experience, open to fresh graduates
• Computer literate (Knowledgeable in using Microsoft Word, PowerPoint, especially Excel)
• Flexible - willing to work in any schedule (weekends and holidays)
• Willing to work in Makati City (on-site)
• Proficient in the English language
• Experience working in a Travel agency is an advantage
• Experience working in a BPO setup is a plus but not required
• Knowledgeable in booking systems (AMADEUS, OSCAR, etc)
• Experience in data encoding
• Can Multi-task and has good Time Management skills

Benefits:

• Yearly Performance Appraisal
• Skill Set Appraisal
• HMO & Group Life Insurance
• Government-mandated (SSS, PHIC, and HDMF)
• Annual Team Building Activities
• Monthly Celebrations
• Retirement Benefits Program

SALARY PACKAGE

• On probation rate: starts at Php 18,000
• Once regularized: Php 20,000 - Php 23,000