ROLE OVERVIEW

At Ardent, we support U.S.-based law firms across various practice areas, including personal injury (PI) practice. This role entails helping PI Firms prepare clear, well-organized demand packages.

If you enjoy structured writing, organizing information, and working with clear templates and systems, this role may be a great fit.

This is perfect for Detail-oriented English writers who want a stable, long-term career. A legal or medical background is not required, but an advantage.

You will be trained on our systems and processes. What matters most is your ability to write clearly, follow instructions, and work carefully with documents that support real legal cases for international clients.

KEY RESPONSIBILITIES

As a Personal Injury Demand Writer, you will work with case documents and follow clear instructions to prepare organized demand packages for our law firm clients.

Your responsibilities include:

• Reviewing case documents such as police reports, medical records, and billing statements
• Checking whether case files are complete and identifying missing documents (using checklists)
• Organizing and formatting demand packages in a clear, professional manner
• Drafting demand letters using provided templates and step-by-step guidelines
• Making revisions based on feedback from the Quality Assurance team or client instructions

QUALIFICATIONS

We are looking for candidates who are trainable, detail-oriented, and comfortable working with written materials.

• Strong English reading, writing, and comprehension skills
• Highly detail-oriented and organized
• Able to follow written instructions, templates, and structured processes
• Open to training, coaching, and continuous improvement
• Fresh graduates are welcome to apply

SALARY, BENEFITS & WORK SETUP

We offer highly competitive compensation, long-term stability, and benefits designed to support both your career and well-being. Final offers are based on role level, qualifications, and experience.

Compensation & Incentives

• Competitive salary aligned with experience and role
• Night shift differential (if applicable)
• Quarterly and Annual cash bonuses
• Client bonuses (if applicable)
• 13th-month pay
• Mid-year performance incentives
• Holiday premium and paid leave credits (convertible to cash)

Stability & Financial Growth

• Annual salary increases
• Long-term employment and tenure benefits
• Provident Fund with Employer Matching

Work Setup & Work-Life Balance

• Flexible work arrangements: Work-from-Home, Hybrid, or Onsite (based on role requirements and performance)
• Government-mandated benefits: SSS, Pag-IBIG, PhilHealth

Health & Well-being

• Company-provided HMO coverage
• Wellness initiatives, employee recognition programs, and PRAISE awards

WHY PEOPLE STAY AT ARDENT

Our employees stay with us because we provide clarity, stability, and real career growth.

• Clear systems, templates, and training that help employees succeed
• Supportive management that listens, coaches, and invests in people
• Career progression
• Stable, long-term employment with transparent and fair policies
• Meaningful work that supports real clients in the global legal industry