Best Reliable Resources Call Center Representative

Call Center Representative

Best Reliable Resources

RM1.1-1.5K[Mensual]

No - Taguig<1 ano de experiênciaBacharelTempo Inteiro

Descrição do Trabalho

Descrição:

Provide exceptional customer service via phone, ensuring inquiries are addressed promptly.
Handle complaints and provide appropriate solutions, escalating when necessary.
Maintain accurate records of customer interactions and transactions.
Work collaboratively with team members to achieve performance goals.
Stay updated on product knowledge and company policies.

Requisito

Job Title: Call Center Representative
Educational Qualifications: Bachelor’s degree required.
Experience Level: Less than 1 year of relevant experience.
Skills and Competencies: Strong English language proficiency, exceptional customer service, organizational skills, and team collaboration. Proficient in call center operations and back office support.
Responsibilities and Duties: Handle customer inquiries, schedule appointments, and provide support.
Working Conditions: Fast-paced office environment with occasional overtime.
Qualities and Traits: Must possess excellent interpersonal skills, adaptability, and a positive attitude.

Idioma InglêsAtendimento ao clienteAgendamentoJogador de equipeHabilidades OrganizacionaisCentral de atendimentoHabilidades InterpessoaisSuporte ao Back Office