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E-Commerce Operations Specialist

RM3-5K[Mensual]
Grandes BenefíciosNo - Puchong3-5 anos ExpBacharelTempo Inteiro
AI&MI GROUP

AI&MI GROUP

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RM3-4.6K[Mensual]
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PT Official Colorbox Indonesia

PT Official Colorbox Indonesia

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Rp3-5M[Mensual]
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Chat Support

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Virtual Assistant

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JBC Food Corporation

JBC Food Corporation

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PT Wina Changs Boutique

PT Wina Changs Boutique

Data Entry Associate

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Virtual Assistant

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MJZ Digital Marketing Services

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Motorcycle Company

Motorcycle Company

E-Commerce Operations Specialist

AI&MI GROUP
RM3-5K[Mensual]
No - Puchong3-5 anos ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios
  • Derivações

    Permissão de Telecomunicação, Reembolso Médico

  • Recompensas e reconhecimento de funcionário

    Comissões, Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Feriados Pagos

  • Benefícios de Habilidades

    Desconto do funcionário

  • Desenvolvimento Profissional

    Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Maternidade e licença de paternidade, Licença médica

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Descrição:

  • E-Commerce Strategy Development:
  • Oversee the day-to-day management of key e-commerce platforms (e.g., Shopify, Lazada, Shopee, and other regional online marketplaces).
  • Develop and execute comprehensive e-commerce strategies to increase sales and brand visibility.
  • Collaborate with the live host and facilitate the entire live stream process that drives conversions and brand awareness.
  • Continuously track and analyze platform performance metrics (such as sales, ROAS, CTR, etc.) and apply insights to refine strategies, improve conversion rates, and enhance user experience.


  • Product Listings & Merchandising:
  • Ensure high-quality, SEO-optimized product listings, including compelling product descriptions, high-resolution images, and accurate product specifications.
  • Implement and manage promotional campaigns, product bundling, and category merchandising.
  • Conduct data-driven analysis and A/B testing to refine strategies and enhance e-commerce performance.


  • Digital Marketing Integration:
  • Collaborate with the marketing team to create integrated digital marketing campaigns (e.g., email marketing, social media, paid search, influencer collaborations).
  • Leverage SEO/SEM, content marketing, and affiliate marketing strategies to drive traffic and sales.


  • Customer Service and Inventory Management
  • Ensure a seamless shopping experience for customers, focusing on user interface (UI), user experience (UX), and after-sales support.
  • Work with the customer service team to handle inquiries, complaints, and returns, maintaining high levels of customer satisfaction.
  • Collaborate with the logistics and inventory teams to ensure efficient stock management, timely fulfillment, and smooth order processing.


What We Offer:

  • 5 Working Days: Enjoy your weekends!
  • Attractive Remuneration: Competitive salary and performance-based incentives, staff welfare benefits!
  • Career Progression: Opportunities for personal and professional growth in fast-growing company!
  • Vibrant Work Environment: Join a young and innovative team.
  • Comprehensive Training: We invest in your development.


Ready to Shine? Apply Now! 


----

Join AI&MI Group! 

Leading the way in E-commerce Beauty & Wellness


Established in Singapore in 2020, AI&MI Group is a beauty and wellness company offering nutritional food supplements and skincare products. 

With brands such as IEM skincare, ZIEHA nutritious food, OEBAI beauty and fashion, and LABIG beauty cosmetics, the AI&MI Group strives for absolute quality and positions itself at the premium tier. It aims to be the world's most prestigious beauty and wellness (anti-aging) group.

At present, AI&MI Group operates subsidiaries in China, Malaysia, Singapore, Hong Kong, Canada, and the United States, with "IEM" being one of the world's leading luxury skincare brands.


Requisito

  • Bachelor’s Degree in Marketing, Business, E-Commerce, or a related field.
  • 5+ years of proven experience in e-commerce, particularly in a retail or consumer goods environment.
  • Proficiency in e-commerce tools, CRM systems, Google Analytics, and digital marketing platforms (SEO, SEM, Google Ads, Meta/Facebook, Instagram, TikTok).
  • Expertise in managing and optimizing online sales campaigns across various digital channels.
  • Strong ability to collaborate and lead cross-functional teams effectively.
  • Proven ability to analyze data and extract actionable insights to shape strategies.
  • Goal-oriented, able to perform in high-pressure environments while meeting tight deadlines.
  • A positive, collaborative, and proactive team player 
  • Fluent in English. And able to converse in Mandarin with Mandarin-speaking associates, partners, and clients.


Preferred Qualifications:

  • Experience managing teams and fostering cross-functional collaboration.
  • Background in handling regional or international markets, particularly in SEAs (Singapore, Malaysia, Indonesia)
Atendimento ao clienteApresentaçãoMídias SociaisRedaçãoEdição de VídeoContent CreationvendasMarketing

Yining K

HR OfficerAI&MI GROUP

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