Customer Service Representative | Personal & Business Banking Account | Clark

Sutherland Philippines

RM1.5-1.9K[Mensual]
No - Pampanga1-3 Anos ExpEnsino Médio Alto/SeniorTempo Inteiro
Compartilhar

Descrição do Trabalho

Descrição:

  • You will take inbound calls from customers or clients.
  • Conduct issue identification and problem solving to meet the customer needs and satisfaction.
  • You must provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner.
  • Conduct data entry, documentation, and case management.
  • You must achieve and maintain required metrics and goals.

Requisito

  • High school diploma or GED
  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls
  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills, showcased through the use of several applications
  • Experience in the finance industry is preferred but not required.
  • At least 2 years call center experience or any relevant experience
Atendimento ao clienteIdioma InglêsResolução de Problemas
Preview

Irene Nuguid

LeadSutherland Philippines

Mais de dez respostas hoje

Local de trabalho

Sutherland, G/F, Mon Tang Ave., Mon Tang Ave., Angeles, Pampanga, Philippines

Postado em 25 April 2025

Jobs

Ver mais comentários

Sutherland Philippines

>1000 Funcionários

BPO & Centro de Chamadas

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.