Crescendo Staffing and Business Consulting Inc. Call Center Representative

Crescendo Staffing and Business Consulting Inc.

RM1.5-1.8K[Mensual]

No - Cidade do Quezon<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro

Recompensas e reconhecimento de funcionário
Bônus de desempenho, Incentivos
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Saúde, SSS/GSIS
Saúde e Bem-Estar
Seguro de saúde
Tempo de desligamento e Saída
Férias Deixadas

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Answer incoming calls and respond to customer inquiries.
Answer customer inquiries, resolve issues, and provide product information promptly.
Provide accurate product information and assistance.
Resolve customer complaints effectively and efficiently.
Document interactions and maintain accurate records.
Collaborate with team members to enhance service delivery.
Follow scripts and guidelines to ensure compliance.

Educational Qualifications: High/Senior High School diploma required.
Experience Level: Less than 1 year of customer service or call center experience preferred.
Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in using call center software.
Working Conditions: Fast-paced office environment with flexible shifts.
Qualities and Traits: Patience, empathy, and a strong customer service orientation.

Atendimento ao clienteCentral de atendimento