Customer Service Associate (Healthcare)

E-Solutions IT Services

RM1.9-2.3K[Mensual]
No - Cidade do Quezon1-3 Anos ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

Descrição:

  • Respond promptly to customer inquiries via phone, email, or chat.
  • Provide information about products, services, and company policies.
  • Resolve customer complaints or issues in a timely and professional manner.
  • Process customer orders, returns, and exchanges.
  • Document customer interactions and transactions accurately in the system.
  • Collaborate with other departments to ensure customer satisfaction.
  • Maintain a high level of product knowledge to assist customers effectively.
  • Assist with any other duties related to customer service as assigned.

Requisito

  • High School Diploma or equivalent.
  • Minimum of 1 year of experience in the BPO industry.
  • Strong verbal and written communication skills.
  • Excellent problem-solving skills and attention to detail.
  • Ability to manage and prioritize multiple tasks in a fast-paced environment.
  • Friendly and approachable demeanor with a customer-first attitude.
  • Ability to work onsite with a flexible schedule.


Atendimento ao clienteCentral de atendimentoIdioma Inglês
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Dan Marco Santiago

Senior RecruiterE-Solutions IT Services

High response rate

Local de trabalho

Cyberpark Tower 2. J393+5MW, Cubao, Quezon City, Metro Manila, Philippines

Postado em 20 March 2025

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E-Solutions IT Services

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<50 Funcionários

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