Customer Service Representative
Flexicon Solution Inc
Descrição do Trabalho
Descrição:
- Provide high-quality customer service by answering customer inquiries efficiently and politely with correct and complete information and redirecting them where appropriate.
- Provide first-level support for all technical and functional queries related to website and mobile applications.
- Actively listen to customer feedback, suggestions, and concerns, and communicate them to the appropriate teams for further improvements.
- Collaborate with technology teams, to ensure customer satisfaction and continuous improvement.
- Continuously learn to keep up-to-date with changes and developments to services and procedures.
- Maintain confidentiality of the company’s customers and data.
- Agree to work in shifts and adapt to the company's scheduling
- Keep abreast with the latest changes to any of the company’s procedures and new policies.
- Handle sudden rush of inquiries, stressful periods, and customer pressure.
- Adhere to the shift schedule and avoid tardiness.
Requisito
- Bachelor's degree.
- Fluent in English.
- Advanced troubleshooting and multi-tasking skills.
- Strong client-facing and communication skills.
- Should be a team player with an aptitude for customer service.
- Experience in the information technology is a plus.
JENNY DE JESUS
HR OfficerFlexicon Solution Inc
Reply today 4 times
Local de trabalho
Level 6 & 8, Ayala Triangle Gardens Tower 2, Paseo de Roxas, cor Makati Ave, Makati, 1226 Metro Manila, Philippines
Postado em 21 April 2025
Service Associate (Pateros Almeda)
CBS China Bank SavingsNegotiable[Negociável]
No - MakatiGraduação/Aluno FrescoBacharelTempo Inteiro
BossHR Manager
SERVICE ASSISTANT (BULACAN)
Bank of the Philippine Islands (BPI)Negotiable[Negociável]
No - MakatiGraduação/Aluno FrescoBacharelTempo Inteiro
BossHR Manager
Customer Care Associate
Safeguard Global RecruitingNegotiable[Negociável]
No - Makati1-3 Anos ExpDiplomaTempo Inteiro
BossHR Manager
Customer Service Officer with experience in IGAMING Industry (Php60,000 salar...Urgente
J-K Network ServicesRM4.3-4.7K[Mensual]
No - Makati1-3 Anos ExpEdu não necessárioTempo Inteiro
Philjobs JKRecruiter
Customer Service Representative
Trinity Workforce Solutions, Inc.RM1.2-1.9K[Mensual]
No - Makati<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro
Angela GutierrezDelivery Manager
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
