Key Responsibilities:

• Handle incoming calls, emails, and chat messages from customers.
• Assist customers with concerns, troubleshooting, and basic account support.
• Document interactions and follow company processes and guidelines.
• Deliver a positive and professional customer experience.
• Meet performance targets such as quality, attendance, and efficiency.

Qualifications:

• Open for Fresh Graduate or Collage Undergrad
• 6months to 1yr Sales Account Experience.
• Strong communication skills (verbal and written).
• Ability to multitask and navigate computer systems.
• Willing to work onsite and on shifting schedules.
• Customer-oriented and eager to learn.