Call Center Agent

Metacom Careers

RM1.9-2.7K[月薪]
现场办公 - 奎松市1-3年经验高中全职
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职位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

职位描述

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries and complaints efficiently.
  • Maintain accurate records of customer interactions.
  • Work collaboratively with team members to achieve targets.
  • Adhere to company policies and procedures.
  • Continuously improve service quality through feedback.
  • Handle inbound and outbound calls, address customer inquiries, provide solutions, and manage accounts effectively.

职位要求

  • Educational Qualifications: High school diploma or equivalent; a degree in communications or related field is a plus.
  • Experience Level: 1-2 years in a call center or customer service role preferred.
  • Skills and Competencies: Proficient in English, excellent customer service, problem-solving, and account management skills.
  • Working Conditions: Fast-paced call center environment, potential for shift work, and occasional overtime.
  • Qualities and Traits: Strong communication skills, patience, empathy, and ability to work under pressure.
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Eduard Lagman

HR OfficerMetacom Careers

高响应率

工作地址

Vertis North Corporate Center. Astra Drive, Bago Bantay, Lungsod Quezon, Kalakhang Maynila, Philippines

发布于 30 May 2025

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