Sutherland Philippines Customer Service Agent | Wireless & Broadband Services

Customer Service Agent | Wireless & Broadband Services | Davao

Sutherland Philippines

RM1.1-1.8K[月薪]

现场办公 - 达沃德南部少于1年工作经验高中全职

福利待遇

法定福利
13薪
健康保险
现场医疗服务, 人寿保险, 健康维护组织
职业发展
员工援助计划, 职业发展
休假和请假
产假和陪产假, 病假, 休假

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职位描述

Handle customer requests professionally and sympathetically
Exceed client and company performance expectations
Maintain customer account information and records
Participate actively on a team working together to solve customer issues
Interact with client departments when escalations are required
Ability to handle stress, show empathy and not take difficult customers personally
Ability to work in a team environment accepting responsibility for decisions and how results may impact team

职位要求

High School Diploma or equivalent is required
With Customer Service background
Strong written and verbal communication skills
Proficient in Microsoft Office, internet, basic PC and keyboarding skills with the ability to type 30 wpm and to use multi-task applications as required
Must be self-motivated, detail oriented, organized and flexible with the ability to learn client driven material
Strong multi-tasking ability

解决问题英语技术技能人际交往能力

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Irene Nuguid

LeadSutherland Philippines

今日回复 1 次

工作地址

Luisa Square, IT Building, Sutherland Global Services. Luisa Square, IT Building Villamor St, Corner Emilio Jacinto Ext, Davao City, 8000 Davao del Sur, Philippines

发布于 22 March 2025