Call Center Representative

Metacom Business Process Outsourcing Solution Inc.

RM2.6-3.3K[月薪]
现场办公 - 邦板牙少于1年工作经验专科全职
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职位描述

职位描述

  • Respond to customer inquiries via phone, email, or chat.
  • Provide accurate information about products and services.
  • Resolve complaints and issues in a timely manner.
  • Document customer interactions and maintain records.
  • Meet performance metrics and enhance customer satisfaction.
  • Collaborate with team members to improve processes.
  • Participate in training sessions for skill development.

职位要求

  • Educational Qualifications: Diploma in any field.
  • Experience Level: Less than 1 year of experience in a customer service role.
  • Skills and Competencies: Excellent communication skills, problem-solving, and active listening.
  • Working Conditions: Office environment, may require evening or weekend shifts.
  • Qualities and Traits: Patience, empathy, adaptability, and a positive attitude.
客户服务
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Brian Lamban CSSWB

HR ManagerMetacom Business Process Outsourcing Solution Inc.

今日回复 0 次

工作地址

Infosys. 2, SM City Clark, SM BPO Building, Clark Freeport, Pampanga, Philippines

发布于 22 July 2025

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Metacom Business Process Outsourcing Solution Inc.

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501-1000人

呼叫中心

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