Day SHift Account!!! | Customer Service - Consumer Electronics & Smart Devices | Shaw

Sutherland Philippines

急招
RM1.1-1.9K[月薪]
现场办公 - 曼陀罗勇少于1年工作经验高中全职
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职位描述

福利待遇

  • 员工表彰与奖励

    业绩加成, 年度考核, 员工表彰计划, 奖励机制

  • 法定福利

    13薪

  • 健康保险

    现场医疗服务, 人寿保险, 健康维护组织

  • 额外福利

    健身房会员资格, 睡眠区

  • 职业发展

    员工援助计划, 职业发展

  • 休假和请假

    产假和陪产假, 病假, 休假

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职位描述

  • Responding to inbound customer calls in a polite, friendly and professional manner
  • Providing accurate information and solutions to customers' inquiries and concerns
  • Identifying and escalating complex issues that require further assistance
  • Maintaining a positive attitude and delivering a high level of customer service at all times
  • Adhering to all company policies, procedures and quality standards
  • Accurately documenting all customer interactions and resolutions

职位要求

  • Excellent communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
  • Strong problem-solving and critical thinking skills to effectively handle customer queries
  • Proficiency in English, both verbal and written
  • Familiarity with customer service call centre operations or experience in a similar role
  • Ability to work in a fast-paced environment and remain calm under pressure
  • Willing to work in a day shift schedule
英语客户服务解决问题人际交往能力
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Irene Nuguid

LeadSutherland Philippines

今日回复 2 次

工作地址

9F, SHAW IT CENTER. 1550, 360 Shaw Blvd, Mandaluyong, 1552 Metro Manila, Philippines

发布于 22 March 2025

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Sutherland Philippines

1000人以上

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