Customer Service Representative l Local Account & Dayshift

Transec BPO Solutions Inc.

RM1.1-1.5K[月薪]
现场办公 - 帕西格无需经验本科全职
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职位描述

福利待遇

  • 员工表彰与奖励

    业绩加成

  • 健康保险

    人寿保险, 健康维护组织

  • 额外福利

    年度公司旅行, 睡眠区

  • 职业发展

    工作培训

  • 休假和请假

    生日假, 病假, 休假

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职位描述

  • Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.Efficiently and effectively identify concerns and provide the necessary solutions where applicable.Coordinate with several branches and departments to resolve customer concerns and/or requests.Ensure pending concerns are attended to in a timely manner and escalate as needed.

职位要求

  • Must have at least 6 months experience in customer service.Basic knowledge in using Microsoft Word and Excel.Understandable writing and speaking skills in both English and Filipino.
customer service
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Patricia Nicole Rosales

Recruitment SpecialistTransec BPO Solutions Inc.

今日回复 3 次

工作地址

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

发布于 26 April 2025

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Transec BPO Solutions Inc.

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51-100人

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