Adni Food & Drinks Sdn Bhd Pelayan

Pelayan

Adni Food & Drinks Sdn Bhd

RM2-2.6K[月薪]

现场办公 - 吉隆坡1-3年经验高中全职

福利待遇

津贴
伙食补贴
员工表彰与奖励
提成, 业绩加成, 年度考核, 员工表彰计划, 奖励机制
职业发展
职业发展
休假和请假
丧假, 生日假, 产假和陪产假, 病假, 婚假

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职位描述

Customer Service: Greet customers warmly, take food and beverage orders, and assist with menu selections. Provide prompt, friendly, and efficient service to ensure customer satisfaction.
Order Taking and Processing: Accurately input customer orders into the point-of-sale (POS) system, communicate orders to the kitchen or bar, and process payments.
Food and Beverage Service: Serve food and drinks to customers in a timely and efficient manner, ensuring correct items are delivered and presented according to restaurant standards.
Cleanliness and Maintenance: Maintain cleanliness in the dining area, including wiping down tables, cleaning chairs, and keeping the floors free from debris. Ensure that service areas are organized and well-stocked with necessary supplies.
Kitchen Support: Assist with food preparation and assembly, such as preparing condiments, assembling trays or meal boxes, and refilling supplies as needed.
Handling Customer Complaints: Address any customer complaints or concerns professionally and calmly. Escalate issues to a supervisor or manager when necessary.
Cash Handling: Handle cash and credit transactions accurately and responsibly. Provide correct change to customers and follow cash handling procedures.
Team Collaboration: Work closely with other team members, including kitchen staff and other service crew, to ensure efficient restaurant operations.
Stock and Inventory Management: Assist with monitoring stock levels for supplies like napkins, condiments, and utensils, and notify supervisors when stock needs to be replenished.
Health and Safety Compliance: Follow food safety standards and health regulations to ensure a clean and safe environment for both customers and staff.
Supporting Promotions and Sales: Promote special offers, new menu items, or discounts to customers, encouraging upselling when appropriate.
Maintaining a Positive Attitude: Ensure a positive and friendly attitude, especially when interacting with customers, to enhance their overall experience.