Description

The Team Leaf is responsible for entry-level supervisory duties and the support and development of

representatives. The incumbent will be responsible for executing recovery strategies for the attainment

of department and team goals. This position will be responsible for monitoring client calibrations,

quality related coaching and providing feedback.

Requirements

Minimum Hiring Requirements:

• 2-3 years of experience as Team Leader
• Must have experience in handling a Telco program, preferably NON-VOICE
• Amenable for Graveyard/Shifting schedules
• Willing to work in Sta. Rosa, Laguna