W Bridges Manpower Corporation Waiter

Waiter

W Bridges Manpower Corporation

RM773-1.2K[月薪]

现场办公 - 马尼拉少于1年工作经验高中全职

福利待遇

法定福利
13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

职位描述

Customer Service:
Greet customers as they arrive and escort them to their table.
Provide menus and answer any questions about the menu items, daily specials, or restaurant offerings.
Take customer orders accurately and relay them to the kitchen or bar staff.
Ensure customer needs are met promptly and effectively during their dining experience.
Handle special requests, such as food allergies or dietary preferences, with attention to detail.
Check in with customers to ensure satisfaction and address any issues or concerns during the meal.
Food and Beverage Service:
Serve food and drinks to customers in a timely and professional manner.
Deliver food to the table according to restaurant standards, ensuring the correct order and presentation.
Refill beverages, clear empty dishes, and offer additional items as necessary (e.g., condiments, bread, etc.).
Upsell menu items or suggest daily specials to enhance the guest experience and increase sales.
Order Management and Communication:
Accurately input orders into the restaurant’s POS system and relay them to the kitchen or bar staff.
Communicate with the kitchen and other staff to ensure the timely preparation and delivery of food and beverages.
Keep track of customer orders and ensure timely delivery of items without errors or delays.
Maintaining Cleanliness:
Keep tables and surrounding areas clean and organized throughout the meal.
Clear dirty dishes, utensils, and glasses promptly and clean the dining area when needed.
Reset tables for the next customer in accordance with restaurant protocols.
Handling Payments:
Present the check to customers, process payments, and handle cash or credit card transactions accurately.
Provide receipts and ensure that guests are satisfied before they leave.
Teamwork:
Work closely with other servers, kitchen staff, and management to ensure smooth operations.
Help colleagues when necessary, such as assisting with food running, setting up tables, or restocking supplies.
Maintain a positive attitude and effective communication with all team members.
Health and Safety Compliance:
Ensure adherence to food safety and sanitation guidelines, including cleanliness and proper handling of food and beverages.
Follow restaurant policies regarding health and safety, including handling food allergies, dietary restrictions, and hygiene practices.

职位要求

Experience:
Previous experience as a waiter or in a customer service role is often preferred but not always required for entry-level positions.
Customer Service Skills:
Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
Attention to Detail:
Ability to listen carefully to customer orders, remember preferences, and provide excellent service.
Multitasking:
Strong organizational skills to handle multiple tables, orders, and customer needs simultaneously.
Physical Stamina:
Ability to stand for long periods, carry trays or large items, and work in a fast-paced environment.
Problem-Solving:
Ability to address customer complaints or issues promptly and professionally, ensuring customer satisfaction.