查找现场/混合工作
Where
Location
最相关
职位类型
薪资
求职类型
福利待遇
展开
Where
Location
Filter
最相关
职位类型
薪资
求职类型
福利待遇
展开
职位列表
在线客服代表
＄1-1.4K[月薪]
远程工作1-3年经验专科全职
Gate.io
Smarter Job Matches Await
Log in to discover AI-curated job opportunities tailored to your skills and goals.
Find Your Dream Job Now
在线客服代表
＄1-1.4K[月薪]
远程工作1-3年经验专科全职
Gate.io
在线客服代表
Gate.io
＄1-1.4K[月薪]
远程工作1-3年经验专科全职
远程工作详情
工作开放国家：中国 | 马来西亚 | 菲律宾 | 泰国 | 土耳其
语言要求：英语 | 汉语
职位描述
福利待遇
- 员工表彰与奖励
分布式团队, No Politics at Work, 业绩加成
- 额外福利
加密货币支付
- 职业发展
Career Development
- 休假和请假
弹性工作时间
显示更多
职位描述
- Provide text-based consulting services to platform users via email/online chat, addressing and resolving various issues encountered while using the platform.
- Offer professional product consulting services for the platform's customers.
- Calm and reassure customers, improving service quality and customer satisfaction.
- When necessary, record customer inquiries and relay their needs to relevant departments for product optimization.
- Inform customers about system and product changes to ensure they are updated on all major changes.
- Perform other tasks as assigned by the leadership.
职位要求
- Strong customer service mindset. Experience in customer support and service is preferred.
- Good team collaboration skills and execution ability, with strong problem-solving and analytical skills.
- At least one year of experience as an English customer service representative in the virtual currency, securities, or financial exchange sectors.
- Background or knowledge in the financial industry (stocks, futures) is a plus.
- at least 1 year of crypto exchange's CSR experience.
英语客户服务中文
Eole Z
HRGate.io
Active within three days
查看更多详情