A Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.

• Answering incoming calls from customers
• Sorting out customers’ inquiries or requests
• Ensuring that customers’ requests are managed in an appropriate and timely manner
• Developing, organizing, and maintaining accurate files
• Maximizing different Concentrix and client-based tools and applications for customer management and servicing
• Delivering a high caliber of service in a friendly, confident, and informed manner

• At least 2nd year college completed without backsubject
• Minimum of 6 months international exp in the bpo industry
• Good English communication skill