Description

• Handle inbound and outbound calls with professionalism and efficiency.
• Provide excellent customer service by addressing customer inquiries and resolving issues.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and streamline processes.
• Assist in scheduling appointments and following up on customer requests.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years, entry-level position
• Skills and Competencies: Proficiency in English, strong customer service skills, effective scheduling capabilities
• Qualities and Traits: Excellent problem-solving abilities, team player with strong interpersonal skills
• Responsibilities and Duties: Ability to navigate sales pipeline effectively
• Working Conditions: Office environment, may require working in shifts