Client Profile: A diversified organization operating across transportation, urban development, retail, and lifestyle services, focused on delivering safe, reliable, and high-quality experiences. The organization emphasizes sustainability, innovation, and long-term value creation for the communities it serves.

Position: Shipping Customer Support

Industry: Japanese Shipping and Cargo Firm

Work Location: Biñan Laguna

Work Schedule: Fixed Day shift (8am to 5pm only)

Work Setup: Onsite

Salary Range: Php 18,000 - Php 25,000

BENEFITS:

Leave Credits

Company Christmas gift

Company sponsored events

Free parking

Opportunities for promotion

Promotion to permanent employee

HMO

Government Mandated Benefits

13th month pay

Job Requirements:

Bachelors Degree holder of any course , open to undergraduate.

With or without experience are encourage to apply.

Willing to undergo training.

Willing to work using emails and calls with customers.

Amendable to work onsite.

Amendable to attend face to face interview.

Job Responsibilities:

Act as the primary customer contact for shipping-related inquiries

Provide order status updates, delivery confirmations, and shipment tracking information.

Arrange and coordinate domestic and international shipments with carriers and freight forwarders

Prepare and verify shipping documents such as invoices, packing lists, bills of lading, and customs paperwork

Monitor shipment schedules and track deliveries to ensure on-time arrival

Resolve shipping issues, delays, damages, or discrepancies with carriers

Recruitment Process: (Face to Face)

Initial Interview

Final Interview

Job Offer