Call Center Representative

WHR Global Consulting

RM1.4-1.6K[月薪]
现场办公 - 奎松市1-3 年經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金, 獎勵機制

  • 法定福利

    13薪

  • 健康保險

    健康保險

  • 額外福利

    公司設備

  • 職業發展

    工作培訓

  • 休假和請假

    病假, 休假

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Description

Responsibilities

  • Responding promptly and accurately to customer inquiries via phone, email, or chat.
  • Diagnosing and resolving customer issues efficiently and effectively to ensure customer satisfaction.
  • Maintaining detailed records of interactions and transactions in the customer management system.
  • Providing product information and guidance to customers, assisting with order placements and returns as needed.
  • Collaborating with team members and other departments to enhance the overall customer experience and address escalated issues.


Educational Background

  • At least High School (HS) or Senior High School (SHS) graduate with minimum 1 year of BPO international voice experience
  • OR completed at least 2 years in college with a minimum of 6 months BPO international voice experience


Skills & Competencies

  • Strong English communication skills (B2 level)
  • Excellent analytical and problem-solving abilities
  • Good customer service orientation
  • Strong interpersonal and communication skills
  • Solid analytical thinking and attention to detail


Work Requirements

  • Willing to work onsite
  • Amenable to shifting schedules
  • Can start immediately


Preview

Dannielle Paladin

Recruitment AssociateWHR Global Consulting

今天回覆 2 次

工作地址

Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

發布於 22 January 2026

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