The Credit and Collection Staff is responsible for monitoring customer accounts, ensuring timely collection of receivables, assessing creditworthiness, and maintaining accurate records of all credit and collection transactions. The role supports healthy cash flow while maintaining good customer relationships.

Job Requirements:

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field
• At least 1 year of experience in credit and collection or accounts receivable (preferred)
• Knowledge of accounting principles and collection processes
• Proficient in MS Excel and accounting systems
• Strong communication and negotiation skills
• Detail-oriented with good organizational skills
• Ability to handle confidential financial information

Job Responsibilities:

• Monitor and manage accounts receivable and ensure timely collection of outstanding balances
• Follow up on overdue accounts through calls, emails, and formal collection letters
• Prepare and send billing statements, invoices, and collection notices
• Evaluate customer credit applications and recommend credit limits
• Coordinate with Sales and Accounting departments regarding customer accounts
• Reconcile customer accounts and resolve billing discrepancies
• Prepare aging reports and collection status reports for management
• Maintain accurate and updated records of customer payments and credit history
• Ensure compliance with company credit policies and procedures
• Assist in month-end and year-end accounting activities related to receivables
• Handle customer inquiries regarding billing and payment terms professionally