Customer Service Agent

Metacom Careers

RM2.7-3.8K[月薪]
现场办公 - 達義<1 年經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 職業發展

    工作培訓

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簡介

  • Handle customer inquiries, resolve issues, and provide financial information accurately.
  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and issues efficiently and effectively.
  • Maintain customer satisfaction by addressing complaints with empathy.
  • Document interactions and update customer records accurately.
  • Collaborate with team members to enhance service quality.
  • Participate in training sessions to improve product knowledge.

職位要求

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: Less than 1 year of experience in customer service or call center environments.
  • Skills and Competencies: Proficient in English language, strong communication skills, and a background in finance preferred.
  • Working Conditions: Fast-paced call center environment; must be adaptable to various shifts.
  • Qualities and Traits: Strong problem-solving skills, patience, empathy, and a customer-focused mindset.
英語語言客戶服務呼叫中心finance
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Eduard Lagman

HR OfficerMetacom Careers

回應率高

工作地址

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

發布於 05 June 2025

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Metacom Careers

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101-500 人

BPO 和呼叫中心

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