Customer Service Representative

Metacom Careers

RM1.9-3.8K[月薪]
现场办公 - 達義<1 年經驗碩士全職
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職位描述

福利待遇

  • 津貼

    餐補

  • 員工表彰與獎勵

    節日禮物, 獎勵機制

  • 健康保險

    殘疾保險, 人壽保險, 精神保險, 健康維護組織

  • 其他

    辦公室聚會

  • 額外福利

    年度公司旅行

  • 休假和請假

    生日假, 體恤假, 家庭病假

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簡介

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries and complaints promptly and effectively.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to enhance service quality.
  • Engage in continuous training to stay updated on product knowledge.

職位要求

  • Educational Qualifications: Master’s degree required.
  • Experience Level: Less than 1 year of experience preferred.
  • Skills and Competencies: Proficiency in English, customer service expertise, scheduling abilities, strong problem-solving skills, teamwork orientation, familiarity with Adobe Suite and TikTok, robust work ethic, account management experience, and knowledge of Salesforce.
  • Working Conditions: Fast-paced environment, primarily office-based with potential for remote work.
  • Qualities and Traits: Strong communication skills, adaptable, detail-oriented, and customer-focused mindset.
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Brenny Lamban

HR ManagerMetacom Careers

回應率高

工作地址

McKinley Hill Cyberpark. G2MX+X6V, Taguig, 1638 Metro Manila, Philippines

發布於 05 June 2025

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Metacom Careers

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101-500 人

BPO 和呼叫中心

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