Asian Land Strategies Corporation Customer Service Representative

Asian Land Strategies Corporation

RM748-1.1K[月薪]

现场办公 - 布拉幹<1 年經驗本科契約工

Act as the first point of contact for client inquiries, providing exceptional service.
Communicate effectively both orally and in writing to resolve issues promptly.
Maintain a deep understanding of company policies and real estate market trends.
Coordinate with various departments to address customer needs effectively.
Document customer interactions and transactions, recording details of inquiries, complaints, and comments.

Educational Qualifications: Minimum Bachelor's degree in any field. Fresh graduates are encouraged to apply.
Experience Level: Less than 1 year experience required, preferably in a customer service role.
Skills and Competencies: Excellent communication skills, proficiency in CRM software, adept at handling customer inquiries and complaints.
Responsibilities and Duties: Respond to customer queries, maintain high customer satisfaction, manage customer accounts, resolve issues efficiently.
Working Conditions: Office-based role with the possibility of remote work depending on company policy.
Qualities and Traits: Patient, empathetic, adaptable, and able to work in a fast-paced environment.

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