Description

• Provide exceptional customer service through various channels including phone, email, and chat.
• Assist customers with inquiries regarding products, services, and account issues.
• Resolve customer complaints effectively and efficiently while ensuring customer satisfaction.
• Document customer interactions in the company database accurately and thoroughly.
• Collaborate with team members to enhance service delivery and customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required; entry-level position.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Ability to work in a fast-paced environment and adapt to changing situations.
• Responsibilities and Duties: Attention to detail and problem-solving abilities.