Please find the job details below. Let me know if you require further information.

Location : Iskandar Puteri, Johor

Role:

Customer Service : E-Hailing & Deliveries Service (Singapore Market) - English Speaker

Shift:

Rotational Shift (Earliest: 6am - 3pm , Latest: 10pm - 6am) - 9 hours working only include break

Working days:

6 days (rotational)

Salary: RM2800

(Basic RM 2,100 + Night

Shift RM300 + KPI Allowance RM 400)

Annual Leave - 12 Days

Medical Leave - 14 Days

Additional leave details will be provided during the onboarding process

Job Details:

• Handling all inbound calls, live chat, and email regarding customer general inquiries, complaints, comments, feedback, and other issues related to the company's products.
• Exceeding customer expectations in terms of customer service and providing accurate information.
• Working in a team to achieve the required KPI elements and SLA.
• Good computer literacy

Shuttle Services Provided (bus/van) for staff

Skudai

Taman U

Mutiara Rini

Lima Kedai/Rumah Iskandar Malaysia

Gelang Patah

Larkin

City Square

Danga Bay

Perling

Tampoi

Paradigm Mall

Bukit Indah

Intake : Nov & Dec 2025