Day SHift Account!!! | Customer Service - Consumer Electronics & Smart Devices | Shaw

Sutherland Philippines

急招
RM1.1-1.9K[月薪]
现场办公 - 曼達盧永<1 年經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金, 年度考核, 員工表彰計畫, 獎勵機制

  • 法定福利

    13薪

  • 健康保險

    現場醫療服務, 人壽保險, 健康維護組織

  • 額外福利

    健身房會員資格, 睡眠區

  • 職業發展

    員工援助計畫, 職業發展

  • 休假和請假

    產假和陪產假, 病假, 休假

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簡介

  • Responding to inbound customer calls in a polite, friendly and professional manner
  • Providing accurate information and solutions to customers' inquiries and concerns
  • Identifying and escalating complex issues that require further assistance
  • Maintaining a positive attitude and delivering a high level of customer service at all times
  • Adhering to all company policies, procedures and quality standards
  • Accurately documenting all customer interactions and resolutions

職位要求

  • Excellent communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
  • Strong problem-solving and critical thinking skills to effectively handle customer queries
  • Proficiency in English, both verbal and written
  • Familiarity with customer service call centre operations or experience in a similar role
  • Ability to work in a fast-paced environment and remain calm under pressure
  • Willing to work in a day shift schedule
英語語言客戶服務問題解決人際溝通能力
Preview

Irene Nuguid

LeadSutherland Philippines

9 分鐘前回覆

工作地址

9F, SHAW IT CENTER. 1550, 360 Shaw Blvd, Mandaluyong, 1552 Metro Manila, Philippines

發布於 22 March 2025

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Sutherland Philippines

超過 1000 人

BPO 和呼叫中心

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