Contact Center Trainer – C1 Level

Pro Integrate PH

RM4-4.4K[月薪]
现场办公 - 達義5 - 10 年經驗專科全職
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職位描述

福利待遇

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

簡介

  • Deliver new hire training programs focused on customer service, communication skills, and product knowledge.
  • Conduct refresher sessions, process-specific training, and coaching based on performance metrics.
  • Align training initiatives with quality assurance feedback and operational targets.
  • Create engaging content and use facilitation techniques that boost learner engagement and retention.
  • Partner with leadership and operations to drive continuous training effectiveness and performance improvement.

職位要求

  • Minimum of 7 years experience in training for customer service (BPO setup, preferably with banking or financial services background).
  • Proven expertise in soft skills development, product/process training, and QA alignment.
  • Excellent facilitation, coaching, and communication skills.
  • Amenable to work onsite in Taguig.
  • Open to Australian shift schedule.
  • Must be ready to start immediately.


Trainer
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Engelbert Fortin

Recruitment Delivery ManagerPro Integrate PH

今天活躍

工作地址

Taguig. Taguig, Metro Manila, Philippines

發布於 02 August 2025

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Pro Integrate PH

少於50人

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