Job description:

Key Responsibilities

• Prepare and serve coffee, tea, and specialty beverages according to company standards.
• Provide friendly and efficient customer service, ensuring a positive guest experience.
• Take customer orders accurately and handle cash/point-of-sale transactions.
• Maintain cleanliness and hygiene of workstations, equipment, and café area in compliance with food safety standards.
• Monitor stock levels of ingredients, supplies, and packaging, and report replenishment needs to the supervisor/manager.
• Assist in opening and closing duties of the outlet.
• Support team members to achieve daily sales targets and smooth operations.
• Uphold Lucky Cup Coffee Café’s brand image, service quality, and operational standards.

Job Requirements

• Minimum SPM qualification; Diploma in Hospitality/F&B is an added advantage.
• Prior experience as a barista or in F&B service is preferred but fresh graduates are welcome (training will be provided).
• Passionate about coffee and customer service.
• Good communication skills in Bahasa Malaysia and English
• Energetic, team-oriented, and able to work in a fast-paced environment.
• Willing to work on shifts, weekends, and public holidays.