Description

• Provide exceptional customer service by addressing inquiries and resolving issues effectively.
• Manage customer accounts and ensure a high level of satisfaction.
• Perform scheduling tasks and assist with back office support as needed.
• Utilize strong interpersonal skills to engage with customers and colleagues.
• Adhere to company policies and procedures while delivering service in a call center environment.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry Level (0–2 years)
• Skills and Competencies: Proficiency in English Language
• Skills and Competencies: Strong organizational and people skills
• Skills and Competencies: Experience in customer service or call center environment preferred
• Qualities and Traits: Friendly, approachable, and customer-focused attitude