Customer Service Agent

Metacom Careers

RM1.9-2.7K[月薪]
现场办公 - 達義1-3 年經驗高中全職
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職位描述

福利待遇

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康

簡介

  • Respond promptly to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer complaints efficiently and professionally.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service delivery.
  • Maintain a positive attitude and foster a customer-centric environment.
  • Assist customers, resolve inquiries, and maintain CRM records.

職位要求

  • Educational Qualifications: High school diploma or equivalent; additional certification in customer service is a plus.
  • Experience Level: 1-2 years in a customer service role preferred.
  • Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
  • Working Conditions: Office-based, may require evening or weekend shifts.
  • Qualities and Traits: Patient, empathetic, and adaptable under pressure.
英語語言客戶服務日程安排問題解決團隊合作者銷售團隊賬戶管理
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Dela Cruz Albert Ezemiel

HR OfficerMetacom Careers

回應率高

工作地址

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

發布於 03 June 2025

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