IT Technical Support

Strategic Networks, Inc.

RM1.1-1.5K[月薪]
现场办公 - 帕西格1-3年经验本科全职
分享

职位描述

福利待遇

  • 员工表彰与奖励

    员工表彰计划

  • 法定福利

    13薪, Pag-Ibig 基金, 菲尔健康, SSS/GSIS

  • 健康保险

    意外死亡和伤残保险, 健康维护组织

  • 休假和请假

    产假和陪产假, 病假, 休假

显示更多

职位描述

  • Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
  • Experience in Windows & non-Windows Operating environment
  • Recommend and apply solutions, including on-site repair for remote users
  • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
  • Determine and execute system reconfiguration needs.
  • Establish end user service level agreements.
  • Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
  • Supervise complaint ticketing system and follow timely resolution of all work orders.
  • Demonstrated ability to provide user support by means of remote access tools.
  • Provide status update to the ticketing tools in a timely manner.
  • Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
  • Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly

职位要求

  • Must have at least 1 year of technical work experience
  • Amenable to work in 3 sites, Makati, Taguig, Pasig
Hardware TroubleshootingSoftware TroubleshootingNetwork TroubleshootingTicket Management
Preview

Huertas Ali

HR OfficerStrategic Networks, Inc.

三天内活跃

工作地址

Ortigas Center. Ortigas Center, Pasig City, Metro Manila, Philippines

发布于 02 June 2025

猜你想看

查看更多

Strategic Networks, Inc.

51-100人

信息技术

查看热招工作

举报

Bossjob安全提醒

如果该职位要求您在海外工作，请保持警惕，谨防欺诈。

如果你在求职过程中遇到有以下行为的雇主， 请立即举报

  • 扣留您的身份证，
  • 要求您提供担保或收取财产，
  • 迫使你投资或筹集资金，
  • 收集非法利益，
  • 或其他非法情况。