Call Center Agent

E-Solutions IT Services

RM1.9-2.3K[Bulanan]
Di lokasi - Bandar Quezon<1 Thn PengalamanDiplomaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Cuti Berbayar, Philhealth, SSS/GSIS

Penerangan


  • Respond promptly to customer inquiries via phone, email, or chat.
  • Provide information about products, services, and company policies.
  • Resolve customer complaints or issues in a timely and professional manner.
  • Process customer orders, returns, and exchanges.
  • Document customer interactions and transactions accurately in the system.
  • Collaborate with other departments to ensure customer satisfaction.
  • Maintain a high level of product knowledge to assist customers effectively.
  • Assist with other customer service-related duties as assigned.

Syarat-syarat

  • Diploma or equivalent.
  • 6 months to 1 year of experience in Financial Services or a related customer service field.
  • Strong verbal and written communication skills.
  • Excellent problem-solving skills and attention to detail.
  • Ability to manage and prioritize multiple tasks in a fast-paced environment.
  • Friendly and approachable demeanor with a customer-first attitude.


Khidmat PelangganPenyelesaian MasalahEtika Kerja Yang TeguhBahasa InggerisKemahiran Interpersonal
Preview

Mary Joy Glocel Geulin

HR OfficerE-Solutions IT Services

Balas Hari Ini 0 Kali

Tempat Bertugas

WNS Philippines Inc. 9th F 1880 Building, 1110 Eastwood Ave, Quezon City, 1800 Metro Manila, Philippines

Disiarkan pada 20 May 2025

Laporkan

Peringatan Keselamatan Bossjob

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Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera

  • menahan ID anda,
  • menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
  • memaksa anda untuk melabur atau mengumpul dana,
  • mengumpul faedah haram,
  • atau situasi haram yang lain.