Dayshift and blended Account

• Handle inbound and outbound calls to provide excellent customer service
• Resolve customer inquiries and issues in a timely and professional manner
• Document all interactions and maintain accurate records within the system
• Assist with back office support tasks as needed
• Collaborate with team members to improve service quality and efficiency

Requirements

• Educational Qualifications: High school diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong customer service orientation
• Skills and Competencies: Proficient in English, both spoken and written
• Qualities and Traits: Excellent problem-solving skills and a strong work ethic
• Qualities and Traits: Ability to work effectively as a team player
• Skills and Competencies: Strong organizational and interpersonal skills