Call Center Representative

StackPH

RM1.5-2.2K[Bulanan]
Di lokasi - Cebu1 - 3 Tahun PengalamanSekolah MenengahSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Insentif

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    Insurans Pergigian, Insurans Kesihatan, Insurans Kesihatan Mental, HMO

  • Faedah Tambahan

    Tempat Letak Kereta, Kuarter Tidur

  • Cuti & Pelepasan

    Cuti Kematian, Cuti Sakit, Curi Percutian

  • Keseimbangan Kerja-Kehidupan

    Waktu Fleksibel

Baca Lebih Lanjut

Penerangan

  • Provide exceptional customer service via phone, email, and chat.
  • Respond to inquiries and resolve issues efficiently.
  • Maintain accurate customer records and documentation.
  • Support team goals and achieve performance metrics.
  • Handle escalated calls with professionalism and empathy.
  • Stay updated on product knowledge and company policies.

Syarat-syarat

  • Educational Qualifications: High school diploma or equivalent; a degree in communication or business is preferred.
  • Experience Level: 1-2 years in a customer service role, preferably in a call center environment.
  • Skills and Competencies: Proficient in CRM software, strong verbal and written communication skills, and problem-solving abilities.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide information about products/services.
  • Working Conditions: Fast-paced office setting with potential for long hours on the phone.
  • Qualities and Traits: Patient, empathetic, detail-oriented, and a team player.
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Artuz Mark

HR ManagerStackPH

Kadar tindak balas yang tinggi

Tempat Bertugas

IT Park. Cebu City, 6000 Cebu, Philippines

Disiarkan pada 24 July 2025

Pekerjaan Serupa

Lihat selanjutnya

StackPH

Pra-Siri A

101-500 Pekerja

BPO & Pusat Panggilan

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