Chat & Back Office Support (Pure Non-Voice)

Transec BPO Solutions Inc.

RM1.5-1.9K[Bulanan]
Hibrid - Pasig1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    Insurans Hayat, HMO

  • Lain-lain

    Acara Sosial Syarikat

  • Faedah Tambahan

    Peralatan Syarikat, Kuarter Tidur

  • Pembangunan Profesional

    Latihan Pekerjaan

  • Cuti & Pelepasan

    Cuti Hari Jadi, Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

Penerangan

Why Join our Transec Team?

  • HMO with dependent, life insurance, & incentives
  • Permanent hybrid work setup
  • Great working environment with real work-life balance
  • Fun & engaging company-sponsored events


Prior BPO Experience is Required

Job objective

  • Provide a seamless and outstanding customer experience through chat, email, and back office support.

Essential Job Functions:

  • Deliver top-tier customer support by promptly and accurately responding to inquiries and resolving any issues, primarily through chat and email.
  • Execute back-office tasks with a keen eye for detail and efficiency to fulfill customer requests and ensure satisfaction.
  • Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.

Syarat-syarat

Skills & Qualifications:

  • Bachelor’s degree in any field, preferably an IT-related course.
  • Must have at least 1 year of customer service experience in the BPO industry, handling an international account.
  • Work background in using chat and/or email communication is highly preferred.
  • Prior experience in a technical account is a huge plus.
  • Knowledge in HTML, CSS, Adobe Photoshop, and/or Canva is a huge plus.
  • Must have excellent writing skills in English; good speaking skills in English.
  • Tech savvy with strong interest in learning new technology applications.
  • High attention to detail.
  • Willing to work on night shift.
Literasi KomputerMS OfficeBerorientasikan Pelanggan
Preview

Nikka Gutierrez

HR OfficerTransec BPO Solutions Inc.

Aktif hari ini

Tempat Bertugas

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

Disiarkan pada 07 June 2025

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