Job Title: Client Success Manager (Remote)

Company: Harwood Global

Rate: Negotiable

About the Role:

Harwood Global is seeking a dedicated Client Success Manager to join our team remotely. This is an exciting opportunity to work with a growing global company and ensure our clients receive exceptional service and support.

Responsibilities:

• Build and maintain strong client relationships.
• Understand client needs and provide tailored solutions.
• Ensure clients are satisfied and achieve their desired outcomes.
• Troubleshoot and resolve any client issues or concerns.
• Collaborate with internal teams to improve client experience.

• Proven experience in client success or account management.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and manage multiple clients.
• 3-5years experience of the same role or Client Retention Manager