FUNCTION AND RESPONSIBILITIES

• Serve as the primary point of contact between the organization and external agencies, vendors, and clients.
• Facilitate the submission and retrieval of official documents (e.g., permits, billing statements, government compliance forms).
• Coordinate appointments, deliveries, or transactions with partner institutions and local government.
• Ensure accurate and timely communication between departments and external contacts Collection Functions.
• Follow up with clients and partners for outstanding receivables in accordance with company policy.
• Maintain and update collection records and client account statuses.
• Prepare and issue collection notices, receipts, and statements of account.
• Coordinate with the Finance Department to reconcile payment discrepancies and ensure accurate reporting.
• Report potential collection issues and delinquent accounts to management promptly.
• Prepare and submit activity and sales reports to supervisors.
• Other task related to the operations create great teamwork.
• Maintain a daily log of customer interactions, applications, and follow ups.