Customer Service Agent

E-Solutions IT Services

RM1.5-2.3K[Bulanan]
Di lokasi - Bandar Quezon<1 Thn PengalamanPendidikan tidak diperlukanSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS

Penerangan

  • Assist customers with inquiries, issues, and product information via phone, email, or chat.
  • Provide prompt and courteous responses to customer requests.
  • Resolve customer complaints and concerns in a timely and efficient manner.
  • Maintain accurate records of customer interactions and transactions.
  • Offer solutions and recommendations to meet customer needs.
  • Ensure customer satisfaction by going above and beyond to help.
  • Work closely with other departments to resolve issues and improve service.
  • Stay up to date with product knowledge and company policies.
  • Follow up with customers to ensure their issues are fully resolved.

Syarat-syarat

  • High school diploma or equivalent (required).
  • At least 1 (one) year BPO experience.
  • Strong communication skills (both verbal and written).
  • Basic computer skills (e.g., using email, customer service software).
  • Ability to remain calm and patient in stressful situations.
  • Good problem-solving skills.
  • Team player with a positive attitude.
  • Ability to multitask and prioritize effectively.
  • Previous customer service experience (preferred but not required).
Bahasa InggerisKhidmat PelangganKemahiran InterpersonalPusat PanggilanSokongan Pentadbiran BelakangKemahiran Kakitangan
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Patrick Fernando

Senior RecruiterE-Solutions IT Services

Kadar tindak balas yang tinggi

Tempat Bertugas

Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines

Disiarkan pada 18 March 2025

Pekerjaan Serupa

Lihat selanjutnya

E-Solutions IT Services

Tidak Dibiayai

<50 Pekerja

Sumber Manusia

Lihat pengambilan kerja

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